1. Information We Collect

We may collect the following types of personal information:

• Name
• Phone number
• Email address
• Appointment information, including appointment date, time, and selected services
• Information you provide when contacting us regarding appointments, services, questions, or customer support
• Information submitted through our website, booking forms, or other communication channels

We may also collect limited technical information, such as IP address, browser type, and website usage information, when you visit our website.

2. How We Use Your Information

We may use the personal information we collect to:

• Schedule, confirm, modify, and cancel appointments
• Respond to customer questions and requests
• Provide customer service and support
• Send appointment confirmations, reminders, and other service-related messages
• Contact you regarding changes to appointments or salon services
• Process and manage customer requests
• Improve our website, services, and customer experience
• Send promotional or marketing communications when you have provided the appropriate consent

3. SMS Communications

If you provide your phone number and consent to receive SMS messages from us, we may send you text messages related to your appointments, appointment reminders, confirmations, scheduling, customer service, and promotional offers, depending on the consent you provide.

Message frequency may vary. Message and data rates may apply.

You can opt out of SMS communications at any time by replying STOP to a message. For assistance, reply HELP or contact us through the information provided on our website.

SMS consent is not shared with third parties or affiliates for their own marketing purposes.

4. How We Share Personal Information

We may share personal information with service providers who help us operate our business, such as appointment scheduling, payment processing, communication, website hosting, and customer support providers.

These service providers may only use personal information as necessary to provide services to us and are not authorized to use your personal information for their own marketing purposes.

We do not sell or rent your personal information.